Where is your store?
Our store is located at 594 East Main Street in Blue Ridge, GA 30513. Blue Ridge is just an hour and a half drive from Atlanta, GA, and Chattanooga, TN, and is a beautiful quaint town full of great food, shops, and fun attractions. Come see us and say hey!
When can I expect my order to arrive?
You will receive a tracking number for your shipment, via email, typically within 24 hours after shipment. Once purchased, items will normally be shipped out to you within two business days.
What are your shipping options?
Here are our shipping options: We have a $5.00 Flat Rate Shipping charge. All orders over $75.00 ship for free (YAY!). Need your order fast? You can choose Priority Shipping for $8.00. Need it even faster than that? You can choose Express Shipping for $20.00. Express Shipping is guaranteed to be overnighted and will arrive next day when you order Monday by noon -Thursday by noon, EST.
If you have any questions about shipping, please call us at 706-946-7467.
I need to change something on my order. How can I do that?
If there is something you need to change on your order or need to cancel, we totally understand! You must contact us immediately by phone (706-946-7467). Due to the high volume of emails we receive daily, we may not see your message in time.
How do I return items?
For full details, check our Returns section found at the bottom of the website.
Can I return or exchange items that were purchased on sale?
All sale items are final and cannot be returned.
When will you restock items?
Restock notifications, as well as new arrivals, are always announced on our social media, so make sure to follow us! However, we are a boutique that carries a limited amount of inventory, so if you see a must-have item, make sure to get out that credit card, because it’s not guaranteed that the item will be available again.
What size should I order?
We understand that all of our gorgeous customers are different shapes and sizes, and it can sometimes difficult to shop online because you can't try something on (insert crying emoji here). We have a size chart with specific measurements and sizes for each individual piece, so make sure to check that out!
If you still need help or have questions about that item you have your eye on, just shoot us an email at info.shopjulianas.com and we will do our best to provide you with any additional help.
If I don’t see my size for an item, is it available?
Unfortunately, if your desired size does not appear in the drop down box on the product page, then we do not currently have the size in stock. Feel free to call us (706-946-7467) or email email@example.com to find out if another shipment will be coming in or if we have the item in store!
We are always here to help! You can email us at firstname.lastname@example.org, or call 706-946-7467 Monday-Sunday, 11-6:00 PM EST.