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-Items will be shipped through the United States Postal Service or UPS. Currently, we only ship within the U.S. and Canada. 

-You will receive a tracking number for your shipment, via email, typically within 24-48 hours after shipment. 

-Orders will normally be shipped out to you within 2-3 business days.

-We have a $6.99 Flat Rate Shipping charge.

-Need your order fast? You can choose Priority Shipping for $9.99. Need it even faster than that? You can choose Express Shipping for $30.00. Express Shipping is to be overnighted and will arrive next day when you order Monday by noon -Thursday by noon, EST.

-Due to large quantity of orders being processed, holidays, or bad weather at our warehouse your items may be shipped out up to 5 days after purchase. We will notify you via email if this ever occurs.

-Please note that original shipping charges are non-refundable. As of November 4th, 2019, we offer FREE returns for all orders placed in the USA! Please email to receive your free return label. 

-In the rare occurrence of a lost or stolen package Juliana's Boutique is NOT held responsible for refunding the amount of the order, or re-sending the items purchased in the order. We are unable to have control of your package once it has been shipped via USPS or UPS. We highly recommend contacting your local USPS/UPS office ASAP if your package is lost or stolen. The longer you wait, the more difficult it becomes for them to resolve the issue. We are more than happy to assist you in locating your package. 

-If you have any questions about shipping, please call us at 706-946-7467 between 11:00 AM-5:00 PM. 

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